Frequently Asked Questions
How are your pieces made?
Each one is given time and attention by skilled hands. Corsetry, tailoring, and embellishment are worked and finished to a high standard of craftsmanship.
Where are your garments made?
In our atelier and the workshops we partner with. The work is held to a high level of quality control, from sourcing to finishing.
Who do you work with?
Mills and partners are chosen with care, for the quality of their work and the conditions in which it is done. Wherever possible, we favor those who share our standards for fair labor and responsible production.
Can you trace your supply chain?
Traceability begins at the source. Each fabric is followed from its origin to the finished garment, and the record stays with it throughout.
What makes a piece sustainable?
Fabrics and methods are chosen with their impact in mind, from organic fibers to responsible production. Any eco-responsible attributes are noted in the product description. This is modern and responsible luxury, made without compromise.
Do you support the FABRIC Act?
The FABRIC Act sets out protections for garment workers, from fair pay to safe working conditions. These are standards we share, in our atelier and with the partners we work with.
What is the best way to find my size?
Every style comes with its measurements and a fit note. Because cut varies, we recommend reading the fit note before choosing your size. For help with a particular one, our client advisors would be happy to help.
How can I take care of my garment?
Your piece is a unique and treasured part of your wardrobe, made with passion and precision. So that it lasts for years to come, we recommend treating it with the same care you would give a cherished heirloom. Gentle handling, regular care, and mindful storage preserve its beauty and longevity. For the best results, we always recommend professional cleaning, as fine fabrics ask for the right expertise to be cleaned properly, without risk to the fabric.
What type of hanger should I use?
Use a hanger that fits the shoulders, so it holds its shape and is not pulled out of form over time. Knitwear is best folded rather than hung.
How should I pack for travel?
Pack it in the garment bag provided, to prevent indentations, marks, and creasing. Insert tissue paper between the sleeves and the body for extra protection, and fold knits rather than hanging them in transit.
Can I iron at home?
Iron on a low to medium heat, with a clean pressing cloth between the iron and the fabric. Press gently, without lingering in one spot, and test a small, hidden area first. For anything delicate or embellished, a professional press is the safer choice.
What should I do about a stain?
Act quickly, before the stain has time to set. Gently blot it with a clean, damp cloth, without rubbing or scrubbing, which can spread it further. If the stain persists, consult a professional cleaner rather than treating it yourself.
Can I freshen between wears?
Air it in a well-ventilated room, or outside on a dry, breezy day. A little time to breathe between wears is all it needs.
Do hardware and embellishment need special care?
Hardware and embellishment should stay dry, away from damp. Handle beading gently, and fold with tissue so nothing catches or pulls.
Where should I store my garments?
Store them somewhere cool and dry, out of direct light. Fold knits on a shelf, and hang anything structured on a shaped hanger with room around it, so nothing is crushed. A breathable garment bag protects against dust.
Need assistance?
Our client advisors are available for any questions you may have, Monday to Friday, excluding holidays. You may contact us here.

