NINA CUSO TERMS OF SERVICE
Last Updated: NOVEMBER 27, 2025
Welcome, and thank you for your interest in Nina Cuso and its affiliates, subsidiaries, and related companies (collectively, “Company,” “we,” or “us”) and our website at ninacuso.com along with our related websites, networks, applications, mobile applications, and other services provided by us (collectively, the “Service”). Please read our Privacy Policy for information regarding how we collect, use and disclose your Personal Information. The Terms of Service (“Terms”) included below are a legally binding contract between you and Company regarding your use of the Service.
PLEASE READ THE FOLLOWING TERMS CAREFULLY.
ARBITRATION NOTICE. EXCEPT FOR CERTAIN KINDS OF DISPUTES DESCRIBED IN THE SECTION "DISPUTE RESOLUTION AND BINDING ARBITRATION," YOU AGREE THAT DISPUTES ARISING UNDER THESE TERMS, INCLUDING ANY CLAIMS ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE, WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION, AND BY ACCEPTING THESE TERMS, YOU AND COMPANY ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN ANY CLASS ACTION OR REPRESENTATIVE PROCEEDING. YOU AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT TO ASSERT OR DEFEND YOUR RIGHTS UNDER THIS CONTRACT (EXCEPT FOR MATTERS THAT MAY BE TAKEN TO SMALL CLAIMS COURT). YOUR RIGHTS WILL BE DETERMINED BY A NEUTRAL ARBITRATOR AND NOT A JUDGE OR JURY. (SEE SECTION ON DISPUTE RESOLUTION.)
SERVICE OVERVIEW AND ELIGIBILITY
We are an e-commerce company showcasing high-quality products. You must be at least 18 years old to use the Service. By agreeing to these Terms, you represent and warrant to us that: (a) you are at least 18 years old; (b) you have not previously been suspended or removed from the Service; and (c) your registration and your use of the Service is in compliance with any and all applicable laws and regulations. If you are an entity, organization, or company, the individual accepting these Terms on your behalf represents and warrants that they have authority to bind you to these Terms and you agree to be bound by these Terms.
ACCOUNTS AND REGISTRATION
To access some features of the Service, you must register for an account (“Account”). When you register for an Account, you may be required to provide us with information such as your name, address, email address, billing information or other contact information. You agree that the information you provide to us is accurate and that you will keep it accurate and up-to-date at all times. When you register, you will be asked to provide a password. You are solely responsible for maintaining the confidentiality of your account and password, and you accept responsibility for all activities that occur under your Account. If you believe that your Account is no longer secure, then you must immediately notify us by contacting customer service at privacy@ninacuso.com.
TERMS OF SALE
ORDERS, PRICING, AND PAYMENTS
Before you pay any fees for items you’d like to purchase (“Products”), you will have an opportunity to review and accept the fees that you will be charged. Company reserves the right to determine pricing for Products and may change the fees for any Product at any time. We strive to communicate accurate pricing and product information but will not be held responsible for any pricing, typographical, or other errors. The displayed colors of the Products depend upon the monitor of the user, and Company cannot guarantee that your monitor will accurately portray the actual colors of the Products. Products displayed may be out of stock or discontinued, and prices are subject to change. Your order is subject to cancellation by Company, in Company’s sole discretion. Unless otherwise agreed to by Company, payment must be received by Company prior to Company’s acceptance of an order.
SHIPPING, CHARGES, AND DELIVERY
We will list shipping charges for your order upon checkout, and you must pay all shipping charges. International packages may be subject to duties and taxes, and you must pay all tariff, import, customs, tax, and other charges applicable in your jurisdiction. Company will not be responsible or liable for any delays or failure in delivery due to any cause which is unavoidable or beyond Company's reasonable control. In such cases, Company will have the right, at its option, without penalty or any liability for breach, to terminate all or any part of any order or to reschedule delivery within a reasonable time.
AUTHORIZATION AND PAYMENT PROCESSING
You authorize Company to charge all sums for the orders that you make, including all applicable taxes, to the payment method specified in your account. If you pay any fees with a credit card, Company may seek pre-authorization of your credit card account prior to your purchase to verify that the credit card is valid and has the necessary funds or credit available to cover your purchase. Company has partnered with certain third party payment processors to process payments you make via the Service.
DELINQUENT ACCOUNTS
Company may suspend or terminate access to the Service for any account for which any amount is due but unpaid. In addition to the amount due for Products, a delinquent account will be charged with fees or charges that are incidental to any chargeback or collection of any the unpaid amount, including collection fees.
REFUNDS AND EXCHANGES
Products purchased from Company are subject to the following RETURN POLICY, which is provided separately on the Site and governs all terms of refunds and exchanges.
LIMITED PRODUCT WARRANTY AND DISCLAIMER
Company only carries merchandise that is purchased directly from the brands themselves. We warranty all Products to be free of workmanship errors for the first 90 days from the date of purchase, and will replace or refund your purchase in the event such a problem occurs. After 90 days, we may, but are not obligated to, attempt to assist with repairs, including providing replacement hardware such as lost buttons or broken snaps to the extent these items or repair services are available from the designer, but we will not provide a complete replacement or refund after 90 days unless the brand is willing to replace or reimburse the product at that time.
All Products should be used strictly in accordance with their instructions, precautions, and guidelines. Use of the Site is not meant to serve as a substitute for professional medical advice. YOU ASSUME ALL RESPONSIBILITY AND RISK WITH RESPECT TO YOUR USE OF THE PRODUCTS AND SITE, WHICH ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
LICENSES AND PROPRIETARY RIGHTS
LIMITED LICENSE
Subject to your complete and ongoing compliance with these Terms, Company grants you, solely for your personal, non-commercial use, a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to: (a) install and use one object code copy of any mobile application associated with the Service obtained from a legitimate marketplace on a mobile device that you own or control; and (b) access and use the Service.
LICENSE RESTRICTIONS
Except and solely to the extent such a restriction is impermissible under applicable law, you may not: (a) reproduce, distribute, publicly display, or publicly perform the Service; (b) make modifications to the Service; or (c) interfere with or circumvent any feature of the Service, including any security or access control mechanism. If you are prohibited under applicable law from using the Service, you may not use it.
FEEDBACK
If you choose to provide input and suggestions regarding problems with or proposed modifications or improvements to the Service (“FEEDBACK”), then you hereby grant Company an unrestricted, perpetual, irrevocable, non-exclusive, fully-paid, royalty-free right to exploit the Feedback in any manner and for any purpose, including to improve the Service and create other products and services.
OWNERSHIP; PROPRIETARY RIGHTS
The Service is owned and operated by Company. The visual interfaces, graphics, design, compilation, information, data, computer code (including source code or object code), products, software, services, and all other elements of the Service (“MATERIALS”) provided by Company are protected by intellectual property and other laws. All Materials included in the Service are the property of Company or its third party licensors. Except as expressly authorized by Company, you may not make use of the Materials. Company reserves all rights to the Materials not granted expressly in these Terms.
THIRD PARTY TERMS AND USER CONTENT
THIRD PARTY SERVICES AND LINKED WEBSITES
Company may provide tools through the Service that enable you to export information, including USER CONTENT, to third party services, including through features that allow you to link your account on Company with an account on the third party service (such as Pinterest, Twitter or Facebook). Third party services are not under Company's control, and, to the fullest extent permitted by law, Company is not responsible for any third party service’s use of your exported information. The Service may also contain links to third party websites. Linked websites are not under Company's control, and Company is not responsible for their content.
LIMITED LICENSE GRANT TO COMPANY (USER CONTENT)
By providing USER CONTENT to or via the Service, or by submitting any USER CONTENT to any social media platform using a Company-branded hashtag, you grant Company a worldwide, non-exclusive, irrevocable, transferable, royalty-free, fully paid right and license (with the right to sublicense) to host, store, transfer, display, perform, reproduce, modify for the purpose of formatting for display, and distribute your USER CONTENT, in whole or in part, in any media formats and through any media channels now known or hereafter developed.
USER CONTENT REPRESENTATIONS AND WARRANTIES
Company disclaims any and all liability in connection with USER CONTENT. You are solely responsible for your USER CONTENT and the consequences of providing USER CONTENT via the Service. By providing USER CONTENT via the Service, you affirm, represent, and warrant that: (i) you are the creator and owner of the USER CONTENT, or have the necessary licenses, rights, consents, and permissions to authorize Company and users of the Service to use and distribute your USER CONTENT; (ii) your USER CONTENT, and the use of your USER CONTENT as contemplated by these Terms, does not and will not infringe, violate, or misappropriate any third party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; (iii) your USER CONTENT could not be deemed by a reasonable person to be objectionable, profane, indecent, pornographic, harassing, threatening, embarrassing, hateful, or otherwise inappropriate; and (iv) you are 18 years of age or older.
USER CONTENT DISCLAIMER AND MONITORING
We are under no obligation to edit or control USER CONTENT that you or other users post or publish, and will not be in any way responsible or liable for USER CONTENT. Company may, however, at any time and without prior notice, screen, remove, edit, or block any USER CONTENT that in our sole judgment violates these Terms or is otherwise objectionable. You understand that when using the Service will be exposed to USER CONTENT from a variety of sources and agree to waive, and do waive, any legal or equitable right or remedy you have or may have against Company with respect to USER CONTENT. Company does not control and does not have any obligation to monitor: (a) USER CONTENT; (b) any content made available by third parties; or (c) the use of the Service by its users. During monitoring, information may be examined, recorded, copied, and used in accordance with our Privacy Policy.
PROHIBITED CONDUCT
BY USING THE SERVICE YOU AGREE NOT TO:
- USE THE SERVICE FOR ANY ILLEGAL PURPOSE or in violation of any local, state, national, or international law;
- HARASS, THREATEN, DEMEAN, EMBARRASS, or otherwise harm any other user of the Service;
- VIOLATE, OR ENCOURAGE OTHERS TO VIOLATE, any right of a third party, including by infringing or misappropriating any third party intellectual property right;
- INTERFERE WITH SECURITY-RELATED FEATURES of the Service, including by: (i) disabling or circumventing features that prevent or limit use or copying of any content; or (ii) reverse engineering or otherwise attempting to discover the source code of any portion of the Service;
- INTERFERE WITH THE OPERATION of the Service or any user’s enjoyment of the Service, including by: (i) uploading or otherwise disseminating any virus, adware, spyware, worm, or other malicious code; (ii) making any unsolicited offer or advertisement to another user of the Service; or (iii) collecting personal information about another user or third party without consent;
- PERFORM ANY FRAUDULENT ACTIVITY including impersonating any person or entity, claiming a false affiliation, accessing any other Service account without permission, or falsifying your age or date of birth; or
- SELL OR OTHERWISE TRANSFER the access granted under these Terms or any Materials or any right or ability to view, access, or use any Materials.
DIGITAL MILLENNIUM COPYRIGHT ACT (DMCA)
We comply with the provisions of the Digital Millennium Copyright Act applicable to Internet service providers (17 U.S.C. §512, as amended). If you have an intellectual property rights-related complaint about material posted on the Service, you may contact our Designated Agent at the following address:
NINA CUSO LEGAL DEPARTMENT
ATTN: COPYRIGHT NOTIFICATION
CORRESPONDENCE ADDRESS:
EMAIL: privacy@ninacuso.com
Any notice alleging that materials hosted by or distributed through the Service infringe intellectual property rights must include the following information: (i) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other right being infringed; (ii) a description of the copyrighted work or other intellectual property that you claim has been infringed; (iii) a description of the material that you claim is infringing and where it is located on the Service; (iv) your address, telephone number, and email address; (v) a statement by you that you have a good faith belief that the use of the materials on the Service of which you are complaining is not authorized by the copyright owner, its agent, or the law; and (vi) a statement by you that the above information in your notice is accurate and that, under penalty of perjury, you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.
MODIFICATION OF THESE TERMS
We reserve the right to change these Terms on a going-forward basis at any time upon 7 days’ notice. Please check these Terms periodically for changes. If a change to these Terms materially modifies your rights or obligations, we may require that you accept the modified Terms in order to continue to use the Service. Disputes arising under these Terms will be resolved in accordance with the version of these Terms that was in effect at the time the dispute arose. You agree that modification of these Terms does not create a new right to opt out of arbitration.
TERM, TERMINATION AND MODIFICATION OF THE SERVICE
TERM
These Terms are effective beginning when you accept the Terms or first download, install, access, or use the Service, and ending when terminated as described below.
TERMINATION
If you violate any provision of these Terms, your authorization to access the Service and these Terms automatically terminate. In addition, Company may, at its sole discretion, terminate these Terms or your account on the Service, or suspend or terminate your access to the Service, at any time for any reason or no reason, with or without notice. You may terminate your account and these Terms at any time by sending an email to privacy@ninacuso.com.
EFFECT OF TERMINATION
Upon termination of these Terms: (a) your license rights will terminate and you must immediately cease all use of the Service; (b) you will no longer be authorized to access your account or the Service; (c) you must pay Company any unpaid amount that was due prior to termination; and (d) all payment obligations accrued prior to termination and sections covering indemnity, disclaimers, limitation of liability, and dispute resolution will survive.
INDEMNITY
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU ARE RESPONSIBLE FOR YOUR USE OF THE SERVICE AND PRODUCTS, AND YOU WILL DEFEND AND INDEMNIFY COMPANY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONSULTANTS, AFFILIATES, SUBSIDIARIES AND AGENTS (TOGETHER, THE “COMPANY ENTITIES”) FROM AND AGAINST EVERY CLAIM BROUGHT BY A THIRD PARTY, AND ANY RELATED LIABILITY, DAMAGE, LOSS, AND EXPENSE, INCLUDING REASONABLE ATTORNEYS’ FEES AND COSTS, ARISING OUT OF OR CONNECTED WITH: (A) YOUR UNAUTHORIZED USE OF, OR MISUSE OF, THE SERVICE; (B) YOUR VIOLATION OF ANY PORTION OF THESE TERMS; OR (C) YOUR VIOLATION OF ANY THIRD PARTY RIGHT, INCLUDING ANY INTELLECTUAL PROPERTY RIGHT OR PRIVACY RIGHT. WE RESERVE THE RIGHT, AT OUR OWN EXPENSE, TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF ANY MATTER OTHERWISE SUBJECT TO INDEMNIFICATION BY YOU, AND IN THAT CASE, YOU AGREE TO COOPERATE WITH OUR DEFENSE OF THOSE CLAIMS.
DISCLAIMERS; NO WARRANTIES
EXCEPT AS PROVIDED FOR IN THESE TERMS, THE SERVICE, PRODUCTS, AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICE ARE PROVIDED “AS IS” AND ON AN “AS AVAILABLE” BASIS. TO THE EXTENT PERMITTED BY LAW, COMPANY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO THE SERVICE, PRODUCTS, AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICE, INCLUDING: (A) ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, OR NON-INFRINGEMENT; AND (B) ANY WARRANTY ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE. COMPANY DOES NOT WARRANT THAT THE SERVICE OR ANY PORTION OF THE SERVICE, OR ANY MATERIALS OR CONTENT OFFERED THROUGH THE SERVICE, WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS, VIRUSES, OR OTHER HARMFUL COMPONENTS. NO ADVICE OR INFORMATION OBTAINED BY YOU FROM THE SERVICE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS. WE ARE NOT RESPONSIBLE FOR ANY DAMAGE THAT MAY RESULT FROM THE SERVICE, PRODUCTS, AND YOUR DEALING WITH ANY OTHER SERVICE USER. YOU UNDERSTAND AND AGREE THAT YOU USE ANY PORTION OF THE SERVICE AND PRODUCTS AT YOUR OWN DISCRETION AND RISK, AND THAT WE ARE NOT RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY OR ANY LOSS OF DATA, INCLUDING USER CONTENT. THE LIMITATIONS, EXCLUSIONS AND DISCLAIVERS IN THIS SECTION APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. COMPANY DOES NOT DISCLAIM ANY WARRANTY OR OTHER RIGHT THAT COMPANY IS PROHIBITED FROM DISCLAINING UNDER APPLICABLE LAW.
LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMPANY ENTITIES BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR ANY OTHER INTANGIBLE LOSS) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE SERVICE OR ANY MATERIALS OR CONTENT ON THE SERVICE (INCLUDING CLAIMS RELATED TO OUR PRIVACY POLICY OR OTHER PRIVACY OR DATA SECURITY CLAIMS). EXCEPT AS PROVIDED IN THE ARBITRATION SECTION, THE AGGREGATE LIABILITY OF THE COMPANY ENTITIES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE (INCLUDING CLAIMS RELATED TO OUR PRIVACY POLICY OR OTHER PRIVACY OR DATA SECURITY CLAIMS) IS LIMITED TO THE GREATER OF: (A) THE AMOUNT YOU HAVE PAID TO COMPANY FOR PRODUCTS OR ACCESS TO THE SERVICE IN THE 1 MONTH PRIOR TO THE EVENT GIVING RISE TO CLAIM; OR (B) $100. EACH PROVISION OF THESE TERMS THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS INTENDED TO AND DOES ALLOCATE THE RISKS BETWEEN THE PARTIES UNDER THESE TERMS. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
NOTICE TO NEW JERSEY RESIDENTS
NO PROVISIONS IN THESE TERMS SHOULD BE CONSTRUED TO WAIVE ANY OR DISCLAIM ANY ESTABLISHED LEGAL RIGHT OF A CONSUMER OR ANY LEGAL RESPONSIBILITY OF COMPANY OWED TO CONSUMERS. ALL PROVISIONS OF THESE TERMS, INCLUDING EXCULPATORY PROVISIONS DISCLAINING LIABILITY FOR DAMAGES, INCLUDING INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY, SPECIAL OR CONSEQUENTIAL DAMAGES, ARE DISCLAIMED WITH RESPECT TO NEW JERSEY CONSUMERS ONLY TO THE FULLEST EXTENT PERMITTED BY NEW JERSEY LAW AND IN NO EVENT SHALL THE WAIVERS, DISCLAINERS, OR LIMITATIONS ON COMPANY'S LIABILITY EXCEED THE LIMITS ALLOWABLE UNDER THE LAWS OF THE STATE OF NEW JERSEY. THE RISK OF LOSS AND TITLE FOR ITEMS PURCHASED BY YOU PASS TO YOU UPON OUR DELIVERY OF THE ITEMS TO THE CARRIER.
DISPUTE RESOLUTION AND BINDING ARBITRATION
GENERALLY. IN THE INTEREST OF RESOLVING DISPUTES BETWEEN YOU AND COMPANY IN THE MOST EXPEDIENT AND COST EFFECTIVE MANNER, AND EXCEPT AS DESCRIBED IN THE EXCEPTIONS SECTION BELOW, YOU AND COMPANY AGREE THAT EVERY DISPUTE ARISING IN CONNECTION WITH YOUR USE OF THE SERVICE OR THESE TERMS, INCLUDING CLAIMS RELATED TO OUR PRIVACY POLICY OR OTHER PRIVACY AND DATA SECURITY CLAIMS, ("DISPUTES") WILL BE RESOLVED BY BINDING ARBITRATION. ARBITRATION IS LESS FORMAL THAN A LAWSUIT IN COURT. THIS AGREEMENT TO ARBITRATE DISPUTES INCLUDES ALL CLAIMS, WHETHER BASED IN CONTRACT, TORT, STATUTE, FRAUD, MISREPRESENTATION, OR ANY OTHER LEGAL THEORY. YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND COMPANY ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.
EXCEPTIONS; OPT-OUT
NOTHING IN THESE TERMS WILL BE DEEMED TO WAIVE, PRECLUDE, OR OTHERWISE LIMIT THE RIGHT OF EITHER PARTY TO: (A) BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT; OR (B) FILE SUIT IN A COURT OF LAW TO ADDRESS AN INTELLECTUAL PROPERTY INFRINGEMENT CLAIM. YOU MAY OPT OUT of the provisions of this Section by sending to Company, within 30 days after the date that you agree to these Terms, a written opt-out notice that specifies: your full legal name, the email address associated with your account on the Service, your postal mailing address, the date that you agreed to the Terms, and a statement that you are opting out of the arbitration provision of the Terms (“OPT-OUT NOTICE”).
MISCELLANEOUS
GOVERNING LAW
THESE TERMS ARE GOVERNED BY THE LAWS OF THE STATE OF CALIFORNIA WITHOUT REGARD TO CONFLICT OF LAW PRINCIPLES. YOU AND COMPANY SUBMIT TO THE PERSONAL AND EXCLUSIVE JURISDICTION OF THE STATE COURTS AND FEDERAL COURTS LOCATED WITHIN LOS ANGELES COUNTY, CALIFORNIA FOR RESOLUTION OF ANY LAWSUIT OR COURT PROCEEDING PERMITTED UNDER THESE TERMS.
GENERAL TERMS
THESE TERMS AND ANY OTHER AGREEMENTS EXPRESSLY INCORPORATED BY REFERENCE INTO THESE TERMS, ARE THE ENTIRE AND EXCLUSIVE UNDERSTANDING AND AGREEMENT BETWEEN YOU AND COMPANY REGARDING YOUR USE OF THE SERVICE. YOU MAY NOT ASSIGN OR TRANSFER THESE TERMS OR YOUR RIGHTS UNDER THESE TERMS. THE FAILURE TO REQUIRE PERFORMANCE OF ANY PROVISION WILL NOT AFFECT OUR RIGHT TO REQUIRE PERFORMANCE AT ANY OTHER TIME. IF ANY PART OF THESE TERMS IS HELD TO BE INVALID OR UNENFORCEABLE, THE UNENFORCEABLE PART WILL BE GIVEN EFFECT TO THE GREATEST EXTENT POSSIBLE, AND THE REMAINING PARTS WILL REMAIN IN FULL FORCE AND EFFECT.
INTERNATIONAL USE
COMPANY IS BASED IN THE UNITED STATES. WE MAKE NO REPRESENTATION THAT THE SERVICE IS APPROPRIATE OR AVAILABLE FOR USE IN ALL JURISDICTIONS. ACCESS TO THE SERVICE FROM COUNTRIES OR TERRITORIES OR BY INDIVIDUALS WHERE SUCH ACCESS IS ILLEGAL IS PROHIBITED. YOU WILL BE ALERTED AT CHECKOUT IF AN ITEM IN YOUR CART IS RESTRICTED FROM SHIPPING TO YOUR COUNTRY. IF YOU PUT A RESTRICTED ITEM IN YOUR CART, YOU WILL NOT BE ABLE TO CHECK OUT UNTIL THAT ITEM IS REMOVED FROM YOUR CART OR YOU CHANGE YOUR SHIPPING ADDRESS.
CONTACT INFORMATION AND NOTICE TO CALIFORNIA RESIDENTS
THE SERVICE IS OFFERED BY NINA CUSO. YOU MAY CONTACT US BY SENDING CORRESPONDENCE BY EMAILING US AT PRIVACY@NINACUSO.COM. IF YOU ARE A CALIFORNIA RESIDENT, UNDER CALIFORNIA CIVIL CODE SECTION 1789.3, YOU MAY CONTACT THE COMPLAINT ASSISTANCE UNIT OF THE DIVISION OF CONSUMER SERVICES OF THE CALIFORNIA DEPARTMENT OF CONSUMER AFFAIRS IN WRITING AT 1625 N. MARKET BLVD., SUITE S-202, SACRAMENTO, CALIFORNIA 95834, OR BY TELEPHONE AT (800) 952-5210 IN ORDER TO RESOLVE A COMPLAINT REGARDING THE SERVICE.
The Fashion Pact and Sustainable Policy (the "Policy") was strategically designed to encourage manufacturers and larger retailers to provide consumers with information to measure and quantify the environmental impact of its activities using the Environmental Profit & Loss (EP&L) from their supply chains, to educate consumers on how to purchase goods produced by companies that responsibly manage their supply chains, and thereby, to craft tomorrow’s Luxury.
Cuso Group ("Nina Cuso," "we," "our," or "us"), unequivocally recognizes and supports the Policy and therefore makes the following disclosures:
Nina Cuso is committed to stopping global warming, restoring biodiversity, and protecting the oceans within our supply chain. Nina Cuso's direct manufacturers have been notified of Nina Cuso's policy of enforcing and supporting the purpose of the Policy and, by accepting a purchase order from Nina Cuso, they certify that they will comply with our vendor guides, which prohibit practices that undermine the protection and sustainability of natural resources.
Nina Cuso's Code of Conduct holds personnel accountable for ensuring compliance and ethical conduct in Nina Cuso's domestic and international business. This Code prohibits actions such as illegal dumping, excessive pollution, and unauthorized resource depletion. Nina Cuso also ensures access to sustainability resources and publications that all personnel are instructed and expected to use in the event that violations of law or policies are suspected and/or detected.
Although Nina Cuso does not currently provide specialized training on implementing Sustainable Production Standards and guidance to its supply chain staff, we require that all supply chain staff comply with our policies and Code of Conduct, which prohibits forced and child labor within our supply chain.
At this time Nina Cuso does not conduct independent, unannounced inspections of third-party facilities in its supply chain. However, for scheduled visits to manufacturing facilities within the supply chain for its owned brands, Nina Cuso now routinely includes unannounced agenda items dealing directly with the four stages of the Biodiversity strategy.
Nina Cuso remains committed to serving its customers in integrating Luxury and sustainability as one and the same. We welcome your input on this important issue. Written requests from consumers for a copy of this statement, or other information related to the above, may be obtained by emailing us at legal@ninacuso.com.
Nina Cuso (“we,” “us,” or “our”) wants everyone who visits ninacuso.com to feel welcome and find the experience of shopping on ninacuso.com rewarding.
In order to make our website accessible to individuals who rely on assistive technologies or alternative input devices, we are in the process of implementing the Web Content Accessibility Guidelines (WCAG) 2.1 A & AA conformance (“Guidelines”) on our website. We are committed to identifying and meeting the accessibility needs of persons with disabilities in an effective and appropriate manner through compliance with the Guidelines.
WHAT DID WE DO
To help us make the Nina Cuso website a positive place for everyone, we are striving to conform with the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, more compatible with assistive technology, and more user friendly for everyone.
The guidelines have three levels of accessibility (A, AA, and AAA). We are working toward Level A & AA as the target for the Nina Cuso website.
HOW ARE WE MAKING IT ACCESSIBLE?
Our team is dedicated to improving the accessibility of the Nina Cuso website. We are actively working to implement changes necessary to make ninacuso.com accessible to persons with disabilities. We strive to meet or exceed the standards set by the Guidelines.
Here are some of the actions we are taking:
- Our team strives to ensure our website is in compliance with accessibility laws and guidelines. We are dedicated to making all of our online experiences the best can be, and we regularly consult resources to identify areas that need improvement.
- Our team is working to ensure our images and digital content are fully accessible through alternative text, captions, and transcripts.
- We are working towards full keyboard access.
- We are striving for consistency in the way we build our site, so that once we are fully compliant with the Guidelines, people with disabilities accessing ninacuso.com will enjoy the same experience as everyone accessing ninacuso.com.
We will monitor the website regularly to maintain our ongoing commitment to delivering a site that is accessible to the largest possible audience. We appreciate your patience with us as we continue to take steps towards full compliance.
A NOTE ON THIRD PARTY CONTENT
Along with ninacuso.com, we link to third party sites (such as Facebook, Google, YouTube, Instagram, and Vimeo) and may also include or embed third party content and applications to share information and promotional content.
We cannot control or correct problems with these third party sites, but please let us know if you encounter difficulty with the sites we link to so we can pass the information along to the owners of those websites. You may also want to address your concerns directly to these third parties.
Below are the publicly available accessibility guides of the third party sites we may use:
- Facebook: Facebook Help Center regarding accessibility
- Google: Google's statement on accessibility
- YouTube: Information on using YouTube with a screen reader
- Instagram: Instagram Help Center regarding accessibility
- Vimeo: Accessibility Information on the new Vimeo player
CONNECT WITH US
If you enjoyed using the Nina Cuso website, or if you had issues with any part of it, please get in touch. We'd like to hear from you. We will make every reasonable effort to accommodate requests.
EMAIL
For a copy of this accessibility statement or other accessibility related inquiries or assistance, email us at accessibility@ninacuso.com.
This document was last updated on November 17, 2025.
Effective Date: NOVEMBER 27, 2025
Last Updated: 11/27/2025
This Privacy Policy describes how Nina Cuso and its affiliated entities (collectively, "Nina Cuso," "we," "us," or "our") collect, use, and share information about you when you utilize our websites, applications, online stores, and related services (collectively, the "Services"). We recognize the trust you place in us and are committed to transparent information practices. We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy, and in some cases, we may provide you with additional notice. We encourage you to review the Privacy Policy whenever you interact with us to stay informed about our information practices and the choices available to you. Capitalized terms not defined herein shall have the meanings ascribed thereto in our Terms of Service.
ACCEPTANCE OF THESE TERMS
By accessing, using, or interacting with the Services:including creating an account, making a purchase, or submitting content-you signify your acceptance of this policy and any subsequent revisions. If you do not agree, please refrain from using the Services. Your continued use following the posting of changes will be deemed your acceptance of those changes.
COLLECTION OF INFORMATION
We collect information directly from you, automatically when you use the Services, and sometimes from third parties. Some of this information may be considered “PERSONAL INFORMATION” or “PERSONAL DATA,” some of which may be considered “sensitive,” under various applicable laws. We will treat de-identified or pseudonymized information as non-personal to the fullest extent allowed by applicable law.
INFORMATION YOU PROVIDE TO US
We collect information you provide directly to us. For example, we collect information when you engage with our Services, place an order, or contact customer support:
- REGISTRATION & COMMERCIAL DATA: Name, email address, phone number, billing and shipping address, payment card information, product preferences, and demographic information.
- COMMUNICATIONS: The contents of a message or attachments that you may send us. We may also record your calls with our Customer Service team to handle your inquiry and for training and research purposes.
- VOLUNTARY DATA: Other information you choose to provide, such as feedback, ratings, reviews, or other personal details.
INFORMATION WE COLLECT AUTOMATICALLY
We automatically collect certain information about you when you access or use our Services, including:
- DEVICE & USAGE DATA: Internet Protocol (IP address), browser type, operating system version, access times, pages viewed, and the searches you conduct.
- LOCATION INFORMATION: General geographic region (inferred from your IP address).
- INFERRED INFORMATION: We may derive information or draw inferences about you, such as your purchasing preferences, based on your browsing or purchasing activities.
- TRACKERS: We and our third-party partners use cookies, pixel tags, web beacons, and similar technologies to collect information about you when you interact with our Services. (See COOKIE POLICY below for full details).
USE OF INFORMATION
We may use information about you for various business and commercial purposes, including to:
- SERVICE DELIVERY: Facilitate and improve your online shopping experience, process transactions, and send you related information (including confirmations and receipts).
- INVOICING: Process and manage client invoicing, billing, and accounting related to services provided.
- COMMUNICATION & SUPPORT: Respond to your comments, questions, and requests and provide customer service.
- MARKETING & PERSONALIZATION: Communicate with you about products, promotions, and events; personalize your online experience; and provide advertisements tailored to your interests.
- ACCOUNT MANAGEMENT: Create, maintain, customize, and secure your account(s).
- IMPROVEMENT: Monitor and analyze trends, usage, and activities; and engage in research and product development.
- LEGAL & SECURITY: Protect against fraud and unauthorized transactions, enforce our Terms of Service, or comply with applicable laws and regulations.
DISCLOSURE OF INFORMATION
We may share information about you as follows:
- AFFILIATES AND SUBSIDIARIES: We may disclose your information with our affiliates and subsidiaries for any of the purposes described in this Privacy Policy.
- VENDORS & SERVICE PROVIDERS: With consultants, third-party service providers, or other vendors who need access to such information to carry out work on our behalf (e.g., payment processing, hosting, analytics, invoicing services).
- ADVERTISING & ANALYTICS PARTNERS: We work with third-party advertising partners to show you ads that we think may interest you.
- LEGAL REQUIREMENTS: In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process.
- BUSINESS TRANSFER: In connection with, or during negotiations of, any merger, sale of company assets, financing, or transfer of all or a portion of our business.
- CONSENT: With your consent or at your direction.
DATA RETENTION
We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about our products and services, or as needed to comply with our legal obligations, resolve disputes, and enforce our agreements. We will delete this information from the servers at an earlier date if you so request by unsubscribing, opting-out, or emailing us at privacy@ninacuso.com. We may also retain your information for fraud or similar purposes, or as required by regulatory or tax law (e.g., retaining records related to invoicing and transactions).
SECURITY
We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. We use organizational, procedural, and technical safeguards to secure data in our possession, consistent with the sensitivity level of such data. When sensitive information (such as credit card data) is collected on our Site it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol and may be processed by third parties using similar levels of protection. Regardless of the precautions we take, no transmission of data over the internet is guaranteed to be completely secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us by emailing us at privacy@ninacuso.com.
LINKS TO 3RD PARTY WEBSITES
Our Site may contain links to other websites. Our Privacy Policy does not apply to the practices of other websites and Nina Cuso is not responsible for the actions and privacy policies of third parties who operated these websites. We encourage you to be aware of when you leave our Site and to read the privacy policies of each website that you visit.
YOUR PRIVACY RIGHTS AND CHOICES
Depending on your jurisdiction and subject to certain limitations, you have the following rights with respect to the Personal Information we process about you. Requests can be submitted via email to privacy@ninacuso.com.
RIGHT CATEGORYAPPLICABLE JURISDICTIONDESCRIPTIONCONTACT/OPT-OUT MECHANISMRIGHT TO KNOW / ACCESSCCPA/CPRA, GDPR/UKRequest disclosure of the specific pieces of Personal Information collected, used, and/or disclosed.Email: privacy@ninacuso.comRIGHT TO DELETE / ERASURECCPA/CPRA, GDPR/UKRequest deletion of your Personal Information, subject to certain legal exceptions (e.g., retaining records for compliance and invoicing).Email: privacy@ninacuso.comRIGHT TO OPT-OUT OF SALE/SHARINGCCPA/CPRAOpt-out of the sharing of your Personal Information to a third party for cross-context behavioral advertising or "sale."Opt-Out: Use the dedicated link provided on the website or Global Privacy Control.RIGHT TO CORRECTCCPA/CPRA, GDPR/UKRequest that we correct inaccurate information we hold about you.Email: privacy@ninacuso.comRIGHT TO OBJECT / RESTRICTGDPR/UKObject to certain processing activities or request we restrict certain processing.Email: privacy@ninacuso.comRIGHT TO DATA PORTABILITYCCPA/CPRA, GDPR/UKObtain a copy of Personal Information in a portable and readily usable format.Email: privacy@ninacuso.com
Marketing Communications: If you would prefer not to receive marketing emails, simply click on the unsubscribe link included at the bottom of any of those emails.
NON-DISCRIMINATION
We will not discriminate against you for exercising any of your CCPA and CPRA rights. Unless permitted by the CCPA and CPRA, we will not deny you goods or services, charge you different prices or rates for goods or services (including through granting discounts or other benefits, or imposing penalties), provide you a different level or quality of goods or services, or suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
NOTICE OF FINANCIAL INCENTIVES
Under California regulations, certain programs we offer that provide benefits to consumers may be considered financial incentive programs. For example, we may provide discounts or other benefits to customers who sign up to receive our marketing emails or text messages. When you participate in a financial incentive, we collect Personal Information from you, such as IDENTIFIERS (like your email address or phone number) and COMMERCIAL INFORMATION (like your purchase preferences and interests). Participation in our programs is voluntary and you can withdraw at any time. The value of your Personal Information collected is reasonably related to the value of the offer or discount presented to you.
OTHER STATES' PRIVACY RIGHTS
If you are a resident of Colorado, Connecticut, Delaware, Montana, New Jersey, Oregon, Texas, Utah, or Virginia, the law in your state provides you with similar rights regarding your Personal Information, including the right to know, correct, delete, and opt-out of the selling or sharing of your Personal Information for purposes of targeted advertising. If we deny your request, you typically have the right to appeal our decision. To exercise these rights, please contact us by email at privacy@ninacuso.com.
NOTE TO CALIFORNIA RESIDENTS (CCPA/CPRA)
This section provides supplemental details about the personal information we collect about California residents. Nina Cuso does use third-party cookies and related technologies to send targeted ads, and this may be deemed a “sale” or “sharing” under the CCPA.
CATEGORIES OF PERSONAL INFORMATION COLLECTED AND DISCLOSED FOR BUSINESS PURPOSES
CATEGORIES OF PERSONAL INFORMATIONCATEGORIES OF RECIPIENTS WITH WHOM INFORMATION MAY BE SHARED
- IDENTIFIERS (such as name, contact information and device identifiers)
- COMMERCIAL INFORMATION (such as items purchased)
- INTERNET OR OTHER NETWORK ACTIVITY INFORMATION (such as browsing behavior and other usage data)
- APPROXIMATE LOCATION DATA
- INFERENCES (such as purchasing preferences and approximate location)
- DEMOGRAPHIC DATA (such as gender)
- AUDIO, ELECTRONIC, VISUAL OR SIMILAR INFORMATION (such as customer support call information)
- OTHER PERSONAL INFORMATION (such as product feedback or payment method information)
- Affiliates and subsidiaries
- Analytics companies
- Cloud storage providers
- Communications providers
- Fraud prevention providers
- Fulfillment partners
- Marketing and advertising partners
- Payment processing companies
- Providers of third-party app integrations
- Webhosting providers
In addition, based on the CCPA's interpretation of targeted advertising, we have "sold" or "shared" the following categories of information to our Marketing and Advertising Partners and Analytics Partners in the preceding 12 months: IDENTIFIERS (such as device identifiers), INTERNET OR OTHER NETWORK ACTIVITY INFORMATION (such as browsing behavior and other usage data), and INFERENCES (such as purchasing preferences).
Exercising Your Rights: You may request access to or deletion of your personal information by submitting your requests by emailing us at privacy@ninacuso.com.
NOTE TO INDIVIDUALS IN THE EEA, UK, AND SWITZERLAND (GDPR/UK GDPR)
If you are in the EEA, UK, or Switzerland, you have certain rights and protections under the law regarding our processing of your personal data. Nina Cuso is the DATA CONTROLLER of your personal data.
LEGAL BASIS FOR PROCESSING
We will only process personal data about you in accordance with the following legal bases:
- NECESSITY: As necessary to perform our responsibilities under our contract with you (e.g., processing your order and invoicing).
- LEGITIMATE INTEREST: When we have a legitimate interest in processing your personal data (e.g., preventing fraud or improving services), provided your rights and interests do not override those interests.
- CONSENT: If we request your consent to a specific processing activity and you provide it.
- LEGAL OBLIGATION: As necessary for compliance with a legal obligation (e.g., retention of financial records for tax purposes).
DATA TRANSFERS
We may transfer your personal information to countries outside your home jurisdiction (such as the United States). We will take steps to maintain an adequate level of protection for this information, often through Standard Contractual Clauses (SCCs). You may contact us via the email address below to obtain a copy of the safeguards we use for international data transfers.
DATA SUBJECT COMPLAINTS
Please contact us at privacy@ninacuso.com if you have any questions or complaints. If you have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the data privacy authority where you reside. For contact details of your local data protection authority, please see the applicable links provided in the footer of our site or contact us for assistance.
CHILDREN’S PRIVACY
We do not knowingly collect, maintain, or use personal information from children under 16 years of age, and no part of our Services are directed to children. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us immediately at privacy@ninacuso.com.
NINA CUSO COOKIE AND TRACKER POLICY
Effective Date: NOVEMBER 27, 2025
This document informs Users about the technologies that help this Website to achieve the purposes described below. Such technologies (referred to as “TRACKERS”) allow us to access and store information or use resources on a User’s device as they interact with this Website.
HOW NINA CUSO USES TRACKERS
TRACKER CATEGORYEXAMPLE THIRD-PARTY PROVIDERSPURPOSE(S) OF USEDATA PROCESSEDSTRICTLY NECESSARYShopify (Hosting), Payment GatewaysTo carry out activities strictly necessary for the operation, delivery, security, and integrity of the Service (e.g., keeping items in the cart and enabling secure transactions).Trackers, Device Info, Usage DataMEASUREMENT / ANALYTICSGoogle Analytics 4, Tag ManagerTo measure traffic, analyze User behavior, prepare reports on activities, and measure the effectiveness of the Services.Trackers, Usage Data, Session StatisticsMARKETING / TARGETINGKlaviyo, Advertising PartnersTo deliver personalized advertisements, marketing content, and to facilitate targeted communication and campaign performance measurement.Email Address, Purchase History, Trackers, Usage Data
MANAGING YOUR TRACKER PREFERENCES
Consent Mechanism: Whenever the use of Trackers is based on consent, users can provide or withdraw such consent by setting or updating their preferences via the relevant privacy choices panel available on this Website.
Browser Control: Users may use their own browser settings to block, see, or clear cookies.
Opting Out of Interest-Based Advertising: Users may follow the instructions provided by YourOnlineChoices (EU/UK), the Network Advertising Initiative (NAI) (US), and the Digital Advertising Alliance (DAA) (US) to select tracking preferences for most advertising tools.
CONTACT INFORMATION
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us by email at the address listed below.
Email: privacy@ninacuso.com
Our ethos has always been simple: to prioritize the well-being and empowerment of the people who bring our vision to life, driving ethical compensation and strengthening communities. From day one, Nina Cuso has pledged to the ongoing efforts of the Fashioning Accountability and Building Real Institutional Change (FABRIC ACT).
The pillars of the FABRIC ACT guide our actions. Our ethical standards are deeply rooted in fair labor practices throughout our global production network, fostering inclusion. We are committed to prioritizing partnerships with organizations that empower women, especially those from marginalized communities, providing them with the essential resources to chart their own paths forward.
Our partnerships are built on fair compensation, ethical standards, and safe environments. To foster stability and directly prevent wage theft, we encourage manufacturers to follow the FABRIC ACT mandate (S. 2817) to ensure workers receive a federal minimum wage, eliminating piece rate pay as the base income, and actively maintain safety protocols. This crucial measure supports the individuals and families who rely on our industry.
The FABRIC ACT proposes major new workplace protections and manufacturing incentives to cement the US as the global leader in responsible apparel production. Its dedication to strong workplace ethics reflects the standards we advocate for globally.
We believe in full transparency for our consumers, equipping you with the knowledge to make conscious decisions about your purchases. Learn more about our ongoing ethical labor at the:
Fact Sheet.